Our Story

Who we are and our growth over the years.

RCGI started in 1998 and has expanded to become one of the largest fast food franchises in Guyana with 9 restaurants outlets currently. The company has a pool of employees in excess of 250 including highly trained and qualified customer service representatives that are serving our customers with excellence every day.

 

RCGI has a healthy flow of traffic serving an average of 4000 customers daily who are raving fans, and come to eat in our clean and comfortable restaurant environment, which demonstrates our high standards for sanitation and maintenance.

 

Today, the Royal Castle brand is recognized in Guyana for the best quality fried chicken with the biggest chicken pieces and the biggest chicken sandwich in the industry, delivering value for money to our customers. The Guyanese people love our spicy taste, our very famous green pepper and “flava down to the bone” which keeps them coming back for more.

Our Mission Statement

Our mission is to "make you feel satisfied"

Our goals which help us to achieve our mission are:

  • To serve our customers within 3 minutes with the highest quality products.
  • To ensure that our team is pleasant, corteous and professional, and they always serve with a smile.
  • To always maintain a clean and comfortable environment for our customers and our team.
  • To make our customers feel happy and welcome by giving them the best service experience ever.
  • To give our customers value for money.

Customer Service

Our Story

Locations

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All Rights Reserved.© Royal Castle Guyana.

Hand Crafted by Hybrid Productions.

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RCGI started in 1998 and has expanded to become one of the largest fast food franchises in Guyana with 8 restaurants outlets currently. The company has a pool of employees in excess of 250 including highly trained and qualified customer service representatives that are serving our customers with excellence every day.

 

RCGI has a healthy flow of traffic serving an average of 4000 customers daily who are raving fans, and come to eat in our clean and comfortable restaurant environment, which demonstrates our high standards for sanitation and maintenance.

 

 

Today, the Royal Castle brand is recognized in Guyana for the best quality fried chicken with the biggest chicken pieces and the biggest chicken sandwich in the industry, delivering value for money to our customers. The Guyanese people love our spicy taste, our very famous green pepper and “flava down to the bone” which keeps them coming back for more.